Beginning on November 19, Dreamforce, Salesforce’s largest annual four-day experience is expected to gather 60,000 attendees from around the world. As thousands flock to San Francisco for the big event, the city’s top hotels know exactly what it takes to cater to convention travelers. San Francisco’s Tilden Hotel and Huntington Hotel reveal what goes on behind the scenes to ensure guests a first-class stay and an ideal Dreamforce experience.
At Tilden Hotel, weeks before convention travelers arrive, the property works with San Francisco Travel, Dreamforce leadership and housing bureaus to ensure a thorough understanding of the upcoming convention. After getting the event details straight, the property preps its team to know who is coming, what the convention is about, itineraries and potential transportation routes and options. With a well-informed team, Tilden Hotel is able to effectively direct guests and satisfy their needs.
“Since we are a popular hotel for convention travelers, we always aim to provide the best level of service so that our guests know they can rely us on for their stays for future events,” says Jason Webb, general manager at Tilden Hotel. “Even with labor in the San Francisco Bay Area being tight, making sure we have the staffing levels to provide the service we expect is always one of our top priorities.”
The property often adjusts its food and beverage program to accommodate the convention that is in town with custom specials and tailored menus such as the upcoming Dreamforce menu. Guests can enjoy breakfast, lunch and dinner at The Douglas Room or the quick and convenient Tilden Café. Additionally, the lobby provides plenty of space to gather over drinks or get some work done with complimentary Wi-Fi.
Convention travelers can expect thoughtful accommodations at the 134-room Huntington Hotel. The property places personalized care and service at the forefront through various touchpoints such as comfort calls to ensure guests’ needs are met. In-room coffee and tea services prepare travelers for the day ahead while the hotel’s twice-daily housekeeping service, Italian Biscotti and Oshiburi face towels available in the lobby provide a fresh and inviting return.
“Huntington Hotel takes care of all guests with the same thought and care in mind,” says Brian Fenwick, general manager at Huntington Hotel. “No detail is overlooked, and our guests let us know daily how thrilled they are with our dedicated long-term team members.”
Convention goers can unwind at the property’s Nob Hill Spa, the city’s premiere spa, with access to relaxing amenities such as the infinity pool, jacuzzi, dry sauna, steam room and
fitness center. After a long day, Fenwick recommends Chef Wolff’s Chicken Pot Pie from the hotel’s Big 4 Restaurant where guests can dine San Francisco style.