These interviews are part of a series that highlights new hires within the industry. Have you recently started a new role or do you know someone who has? Submit your ideas to brittany.trevick@tigeroak.com.

Loris Menfi was recently hired as general manager of the Loews Regency San Francisco.

1. What are you most looking forward to in your new role as general manager of Loews Regency San Francisco? 

I am looking forward to introducing the new Loews Regency brand on the west coast and being a part of the luxury hospitality industry in this world-class city. I also look forward to working with a fine team of passionate and hardworking individuals that make our hotel the amazing property it is.

2. How do you think your past industry experience has prepared you for this role?  

I’ve had the pleasure of working in the hospitality industry for 20 years, and much of that experience has been in several five-star, five-diamond properties in many different cities. Having a strong luxury hospitality background, in addition to leading the teams at Loews Philadelphia and Loews New Orleans, has prepared me to showcase our new luxury brand to the great city of San Francisco.

3. What goals do you have in mind for Loews Regency San Francisco for this year and farther down the line?  

We are planning some very exciting hotel renovations in the near future and new programming from our recently launched spa and restaurant that will further enrich the guest experience. With our signature Loews Regency touches in place, we plan to be the premier luxury hotel in the San Francisco market. 

4. How did you get into the hospitality industry?  

After graduating from Kent State University in Ohio, I was fortunate to begin my career at the front desk of The Ritz Carlton Cleveland. From the very beginning, my instinct immediately told me this was the perfect fit, and ever since, I have loved working in hotels.

5. What do you enjoy most about the hotel?​  

I am excited to work with our talented and extraordinary team members who exceed our guests’ expectations every minute of every day! I also love the central location of Loews Regency San Francisco in the Financial District, which is such a lovely and quick walk to the iconic Ferry Building where I’m always discovering delicious new things.  

6. Any additional comments?

We look forward to welcoming everyone to the new Loews Regency San Francisco!

Sandy Murphy is one of the most influential general managers in California’s luxury hotel scene. For more than a dozen years, she’s led the Beverly Hilton, the venerable 566-room property that opened in 1955 and, with 60,000 square feet of indoor and open-air event space, is home to some of LA’s most glamorous events, including the Golden Globes. Recently, the Beverly Hilton completed a $35 million top-to-bottom transformation.

 

With a beachside locale and a laidback, surf-town vibe, Ventura County Coast is awash with inspiration for your next meeting and event. The region is home to four communities— Camarillo, Oxnard, Ventura, and Port Hueneme—and is ideal for groups from 10 to 1,000.  

 

After closing its doors in March 2020, BEI San Francisco reopened in June 2021 as a Trademark Collection by Wyndham hotel. Located next to the Civic Center and Orpheum, the 396-room property debuted a new room category called Co-Live, Co-Work rooms.

Charleen Murphy, BEI San Francisco’s director of sales & marketing, shared her insights on getting back to group business in California.