• Meet Randi Talmage

    POSTED June 25, 2017

These interviews are part of a series that highlights new hires within the industry. Have you recently started a new role or do you know someone who has? Submit your ideas to brittany.trevick@tigeroak.com.

Randi Talmage was recently hired as sales manager at JW Marriott Grand Rapids.

1. How did you get into the industry? 

More than 11 years ago, I was bright eyed, fresh out of college and like most … needed a job. I opened a phone book and starting calling, I thought 'Sure let’s give hotels a shot, it’s only temporary.'  Little did I know the job I thought would be temporary would ignite a love for the hospitality industry that I never knew existed. I felt at home and knew this was where I was meant to be. I became determined to extract every drop of knowledge from the hospitality professionals surrounding me. Every decision I made, every position I held, every task I took on I used as an opportunity to grow. While my career journey did not begin on path of hospitality, I like to say the hospitality industry found me.

2. What do you enjoy most about the industry?

Every day we welcome guests into their home away from home and it is up to us, as hospitality professionals, to make that experience something extraordinary. We learn about their job, their life, their hobbies and find ways to provide a superior level of excellence that ensures they walk out of our doors feeling special. The power of crafting these powerful experiences and long-lasting memories is in our hands and it is nothing short of incredible.

3. How do you think past experiences have prepared you for this role? 

The last nine years of my hospitality career have been in the convention services field, most recently as assistant director of conventions services. There is a level of creativity, expertise and insight that comes from several years of hands-on meeting planning. These skills have equipped me to sell the dream because I know we can deliver the dream.

4. What are you hoping to achieve in your new role?

I have the pleasure of serving my local and state market.  I desire to cultivate relationships throughout my community, allowing others fall in to love with the brand of hospitality I fell in love with.

5. What are you looking forward to the most in your new role as sales manager? 

The privilege of spending my days talking about two of the things I love most: my fabulous city and our campus of luxury.

Sandy Murphy is one of the most influential general managers in California’s luxury hotel scene. For more than a dozen years, she’s led the Beverly Hilton, the venerable 566-room property that opened in 1955 and, with 60,000 square feet of indoor and open-air event space, is home to some of LA’s most glamorous events, including the Golden Globes. Recently, the Beverly Hilton completed a $35 million top-to-bottom transformation.


After closing its doors in March 2020, BEI San Francisco reopened in June 2021 as a Trademark Collection by Wyndham hotel. Located next to the Civic Center and Orpheum, the 396-room property debuted a new room category called Co-Live, Co-Work rooms.

Charleen Murphy, BEI San Francisco’s director of sales & marketing, shared her insights on getting back to group business in California.



Darren K. Green, senior vice president of sales and services for L.A. Tourism, is feeling bullish on the future of meetings and conventions in Los Angeles. Here’s what he had to say in a recent chat with California Meetings + Events.

CAM+E: It’s great to hear that groups of all sizes can now meet in Los Angeles. Are large groups being cautious about gathering again, or are you seeing signs of a robust and quick recovery?