• Meet Robert Donahue, A Landmark Moment for a Disneyland Veteran

     
    FROM THE Summer 2019 ISSUE
     

    Group sales head Robert Donahue is ready to guide planners to a new galaxy.

For nearly 15 years, Robert Donahue has been responsible for group sales and services at the Disneyland Resort. That includes both theme parks (Disneyland and Disney California Adventure) and hotels (the Disneyland Hotel, Disney’s Grand Californian Hotel & Spa and Disney’s Paradise Pier Hotel).

This year, Disneyland is unveiling the eagerly awaited Star Wars: Galaxy’s Edge. The first phase of the new land opened on May 31, with the Star Wars: Rise of the Resistance attraction scheduled to open later this year.

CAM+E: How does the opening of the new Star Wars land fit in with other big events that have occurred during your tenure?
RD:
A few months after I started in late 2004, we were celebrating the 50th anniversary of Disneyland Park, which my team was involved with and was a really special time. Then there was the expansion of Disney California Adventure, the addition of Cars Land in 2012 and the 60th anniversary in 2015. All were amazing. But Star Wars is going to be a real milestone for the company—it’s opening at both Disneyland and Walt Disney World, and it’s unparalleled in terms of design, creativity and experiential storytelling. For our clients, it’s another great reason to come to the Disneyland Resort.

CAM+E: What other new offerings will meeting and event planners find at the Disneyland Resort?
RD:
Star Wars is the big exclamation point, but we have many great new developments. The first one I like to talk about is the complete redesign and refurbishment of Disney’s Grand Californian Hotel, which included all of the hotel rooms, lobby, concierge lounge and pool area. The results have been fantastic, and the hotel has never looked better.

Downtown Disney also has a lot of great news, with new dining, retail and entertainment options. Notable additions include Splitsville Luxury Lanes, Ballast Point Brewery, Salt & Straw Ice Cream, a virtual-reality experience called The VOID, and the immersive Pop-Up Disney! A Mickey Celebration. Add to that seasonal events like the Disney California Adventure Food & Wine Festival and there’s always something new for groups to experience.

CAM+E: What do you want meeting planners to know about bringing a group to the Disneyland Resort?
RD:
We want them to know that we’re here to help them create an amazing experience for their conference and their attendees. We’re very respectful of the fact that their core message should be front and center. Our offerings are all integrated at their direction. We like to learn from meeting planners what success looks like for them and then help create that.

League City CVB manager Stephanie Polk shares her career journey.

Originally from Kentwood, Louisiana, Stephanie Polk, TDM, CTE, first made her mark on the travel and tourism industry as director of marketing for the Beaumont Convention & Visitors Bureau. There, she helped to elevate the city as a destination for recreation travelers and business groups. Wowed by her accomplishments, in 2020, League City brought her on board to lead its marketing efforts. She shares with us highlights and advice from her experience in the industry. 

 

Opening a hotel is no easy feat at any time. Opening two hotels during a global pandemic is exponentially more difficult. That’s the job that fell to Michael Stephens, area managing director for The Seabird Resort, which has 226 rooms and 20,000 square feet of ocean-view meeting and event space, and Mission Pacific Hotel, with 161 rooms and 13,000 square feet of meeting space, including the Pacific Garden—a lush green lawn that’s just steps from the beach and can accommodate more than 300 guests.

 

CAM+E: What’s a typical working day like for you?